Call Shop Solutions
The Call Shop solution from Comox is a VoIP–based Solution (BOLT) or Hosted Service (ASP) facilitating building of Call Shops and to support their operation and management anywhere on the Internet enabling domestic and international telephone calls.
The Solution works with any low-cost H.323-compliant or SIP-compliant VoIP endpoint device such as small gateway, IP Phones and Soft phone. Our offering comes with all the functional features you need at extremely low start-up and on-going operation costs. |
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| Product Key Highlights :: |
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Billing Management / Monitoring System |
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Instant Invoice generation. |
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Run reports on call shop service usage in real time and from any geographical location. |
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Complete management and monitoring of all call shops from a centralized database |
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Immediate feedback that aids management decisions |
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World Class Routing System |
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Facilitating voice and internet booths to be closely controlled at all times. |
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Compatible Solution |
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Supports Radius and facilitates AAA. |
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Compatible with major VoIP vendors. |
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Cost Effective and Efficient |
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Low-cost technology support and Easy maintenance. |
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Enabling revenue generation by providing low cost calling services. |
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Customizable as required |
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Assign different call rates and promotions per call shop, per group of call shops etc. |
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Calling Card Solutions
Through our partners, Comox, we provide you with a comprehensive Calling Card solution supporting best calling rates to 200 countries of your choice (A 2 Z direct termination). With a remarkable voice quality, and SIP support features like call waiting, call back, conference our solution provides you and in turn your patrons a breaktaking experience.
The Calling Card platform reinvents the way one communicates, just buy the calling cards and make all the calls from any phone instrument (Analog/GSM), anywhere, anytime. Bid adieu to the hefty bills and hangups, and say hello to anyone, anywhere on earth. |
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| Product Feature List :: |
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Easy and simple Calling |
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The consumer buys card from the you, dials the toll free number of the card and gets to hear a computerized voice from our IVR system prompting him/her to dial his PIN numbers, after he/she dials the PIN number, he/she is told the balance available and is asked to dial the destination number. Then he/she dials the destination number and talks to the desired number. |
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Toll Free Access Numbers |
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Toll free, original line information, roaming. Whether you’re traveling, out for lunch or the Internet is simply not available, the calling card allows you call anyone. Anywhere. You can call from any phone - including pay phones. |
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H323 and SIP Support |
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The Soft Switch support VOIP Platform is fully compatible with H323 protocol. Additionally, the Session Initiation Protocol (SIP) supports and provide numerous capabilities and special features like Call Waiting, Conference, Call Forwarding, ANI, NAT Client Support, IP-IVR, IP address/Gateway/Prefix Authentication. |
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Analog/GSM Instrument Support |
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Unlike some prepaid cards, Comox directed Calling Card does not require to be inserted in a special phone. Any telephone connected to a digital exchange and with touch-tone capability can be used including those found in hotels and public telephone booths. |
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Flexible Rates and Discount structures |
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Including peak and off peak rates, flat rates, connection and service fees, recurring fees, taxes and promotional rates. |
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Multi-Carrier Support |
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Our platfrom allows you to use multiples carrier so you can take advantage of the least cost routing features. |
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Fully redundant Telecom Network |
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The calling card platfrom runs on high-quality network having support services form Teleport at Hong Kong and Soft Switch installed at Atlanta, guaranteeing the best connections and quality around the globe (A 2 Z direct termination to 200 countries) |
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Real-Time Account Management |
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Comprehensive reporting functions allowing service providers to track any and all types of call information (by destination, time, ASR, etc.). View call records, change calling plans, and more. |
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24/7 Support Services |
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Quality controlled 24/7 support services from a dedicated team. |
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| Calling Flow Trough Calling Cards :: |
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The caller makes the call from his phone (landline, WLL, GSM) to a number on the Calling card (its just like a regular mobile rechargeable card). This number is number for lines connected to PSTN-to-VoIP switch installed at Calling Card Company. |
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The Soft Switch, sends the call to our IVR and Authentication Server, the IVR prompts the caller to dial his PIN Number. The caller dials the PIN number and Authentication server checks the PIN and then passes on the balance information against that PIN to IVR, which is played back to Caller. |
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If the caller is authenticated and has balance, caller is asked to dial the destination number. |
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The Number is dialed and sent to Soft Switch/Gatekeeper which keeps record of IP’s of Call Terminating Gateways and on the basis of the prefix sends the call to the right Gateway. |
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The VoIP Gateways on receipt of the call converts the IP packet into PSTN and connects the call to end Phone. |
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Billing Management System or Accounting server keeps track of the duration of call and sends the signal for disconnection to Gatekeeper in case the person exhausts the balance. |
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And finally the connection is established and the communication initialized. |
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